COVID-19 Updates

March 27, 2020 Update

To our garden design clients,

We’re pleased to share that our Garden Design department has received permission from Governor Baker to continue operations during the statewide shutdown. We know you are spending more time at home in these unprecedented times and hoping to take full advantage of your outdoor living spaces as the weather warms. Our team is happy to be able to refresh your spring container plantings—and add a little comfort and beauty to your home.

Our top priority is to continue to keep our clients and staff as safe as possible, and we will be taking extra precautions to make sure we’re following the CDC’s safety guidelines at all times:

  • Winston Flowers & Garden will remain closed, yet our Garden Design team will be available and operating remotely. Virtual site visits will be conducted via Facetime, Zoom, or photo sharing, and any necessary outdoor meetings can occur on an as-needed basis with safe social distancing.

  • We are offering no-contact deliveries and installations for outdoor projects. If contact is necessary, our team will always keep at least 6 feet of distance between themselves and their colleagues or clients.

  • Any surfaces touched outside of your home will be immediately wiped after contact.

If you have any questions or concerns about our day-to-day operations and processes, please contact us at gardendesign@winstonflowers.com. We will work with you in whatever way makes you most comfortable. We’ll also continue to update our practices each day in accordance with the CDC guidelines.

Wishing you good health,

The Garden Design team at Winston Flowers



March 24, 2020 Update

To our friends and family,

Thank you, thank you for the outpouring of support we've received since announcing our temporary closure. Last night, our systems were flooded with kind messages and flower orders—and to say we are humbled by the response is an understatement. Your support and loyalty to our company speaks volumes and we are anxiously awaiting the day when we can wholeheartedly service you again.

Due to the incredible response we received last night, we cannot accept additional orders this morning. All orders we received will be fulfilled. However, as of 12pm today, we’re opening up our website to allow you to send a virtual arrangement during the closure. Simply select any design on our website and we'll email you a beautiful photo of the arrangement with your card message to share with the recipient. Once the temporary ban has been lifted, we'll deliver the actual arrangement at no additional charge. Use the code VIRTUAL for a 20% discount.

We hope you stay in touch with us over the next few weeks! Here’s how:

Stay safe and stay healthy, and we'll see all of you soon.

Your friends at Winston Flowers



March 23, 2020 Update

To our friends and family,

We know this has been a difficult time for all of you. With the uncertainty and anxiety that each day brings, we had hoped to continue delivering a bit of sunshine to those who need it. Today we learned that MA, following the leads of NY and CT, has ordered the closure of all non-essential businesses. As of tomorrow at noon, we must temporarily close our doors across all areas of the company. As always, our primary concern is to keep the entire Winston Flowers community safe.

We can’t begin to thank you enough for your unwavering support through the years and during this tumultuous time. Our team is confident that we can weather this storm together, and we look forward to the day that we can re-open our doors to deliver hope, happiness, and, of course, beautiful flowers.

We anticipate re-opening on April 7th per the most recent announcement, although we will continue to monitor all updates as the situation evolves. We will keep you updated as we learn more. In the meantime, if you need something to brighten your day or want to send a pick-me-up to someone you love, we're here to make that happen:

  • We're still accepting orders for delivery in Greater Boston tomorrow morning—just be sure to place your order online tonight. In the morning, we can accept limited orders for delivery in the city of Boston. And once we close, you can send virtual arrangements to friends and family until we re-open. More information to come.

  • Follow us on Instagram (@winstonflowers) and Facebook for your daily reminder that there's still a lot of beauty in the world. We will be posting inspirational and engaging content to keep us all connected over these next couple of weeks.

  • We wish we could help you in person, but in lieu of that, we will be monitoring our emails during this time and look forward to hearing from you.

Stay safe and stay healthy, and we'll see all of you soon.

Your friends at Winston Flowers



March 21, 2020 Update

Per the Governor’s orders for a statewide shutdown in New York and Connecticut, we have suspended service at both our New York Design Studio and Greenwich shop. We can’t thank our clients enough for their loyalty and support during this difficult time. Our top priority is to keep the entire Winston Flowers community safe, although we are eager for the day to come when we can open our doors again. While we understand there is tremendous anxiety and uncertainty in each day, flowers remain a symbol of optimism and hope. They are a way to brighten any day. Our Boston studio remains open and we are here for you.



March 17, 2020 Update

Dear Winston Flowers friends and family,

Like many of you, we’re feeling a sense of uncertainty as we navigate our new reality. Life, and business, has changed considerably over the last few weeks and while we are certainly in uncharted territory, we’re choosing to focus on what we can control.

Above all, we remain committed to the safety of our clients and the entire Winston Flowers family. We also know that flowers play an important role during difficult times. Flowers are a source of comfort and happiness, and a way to express what you can’t quite put into words. For that reason, we want to remain open and accessible to our clients—while ensuring safety for all.

We are closely monitoring all recommendations made by the CDC, as these are updated daily. Below are the adjustments we have made to ensure the well-being of our clients and team:

  • From Monday through Saturday, our Boston and New York design studios will be open 8am-5pm. On Sunday, our Boston design studio will be open 9am-5pm. Please reference our locations page for accurate hours and updates.
  • Our retail stores will close at 5pm today for the foreseeable future. This was an incredibly difficult decision for us to make, but it’s important to do our part in protecting our community. Our online shop is open and operating, and we’d love to deliver something beautiful for you today.
  • We will not be delivering to hospitals until further notice.
  • To adhere to social distancing guidelines, our delivery team will leave gifts at the front door and follow up with an immediate phone call to notify the recipient. We will not ring the doorbell. Please call us at (800) 457-4901 if you have a specific delivery request.

Our goal at Winston Flowers is to share happiness and hope through flowers, and that now feels more necessary than ever. We will continue to deliver these sentiments as safely as possible. As always, we thank you for your continued support of our company, and we wish health and safety to you and all of your loved ones.

Your friends at Winston Flowers



March 13, 2020 Update

Dear valued clients and friends,

Given the recent developments surrounding the spread of COVID-19, the Winston Flowers family wants to assure you that we are taking every step possible to ensure the health and safety of our clients, employees, and partners.

We are closely monitoring the situation and are adhering to all CDC protocols and guidelines. At our studios and retail locations, we are regularly sanitizing all work stations, shared spaces, and products. If you are expecting a delivery and would like to avoid person-to-person contact, please let us know and we will be happy to make suitable delivery arrangements.

We understand that it’s a time of uncertainty, and our thoughts are with all of those who have been impacted. Times like this remind us how thankful we are to be a part of such a vibrant and resilient community, and how truly grateful we are for each and every one of our clients. If you would like us to deliver a spot of sunshine to your home or to your loved ones, please use the code SPRING for 20% off your order. Valid for deliveries through March 31, 2020 in local delivery areas only.

Our top priority is to keep the entire Winston Flowers community safe, and we will continue to assess and address the situation as it evolves. We thank you for your business and we hope to see you soon.

Sincerely,

Winston Flowers