Career Opportunities
Surrounded by creativity, our staff thrives in a dynamic culture that rewards fresh thinking and talent with unique opportunities for growth, competitive compensation and a generous benefits package. We welcome candidates from a wide range of backgrounds who share our passion for excellence and our appreciation for the beautiful things in life.
Current Openings:
The following positions are now available:
- 1 - Retail Sales Associate - Full-Time, Boston, Newton and Wellesley
- Provide outstanding customer service and contribute to sales volume growth; resolve customer questions and concerns in The Winston Way
- Assist clients with floral and accessory product selection and design floral and plant product based on skill and experience level
- Take an active role in maintaining and developing existing and new client relationships, including following up as applicable to ensure complete satisfaction
- Daily set up and break down of store including physical transportation of sidewalk and floral displays
- Responsible for accurate product pricing and loss prevention
- Contribute to the consistent maintenance and refreshment of product merchandising
- Experience in high-end service, design and/or retail industries required
- Professional or personal experience in floriculture, horticulture, and/or design is preferred
- Proven ability to efficiently and professionally meet client needs
- Strong interpersonal skills
- High level of enthusiasm and self-motivation
- Ability to prioritize and manage time effectively
- Flexible work schedule required including weekend and holiday availability
- Peak business periods may require extended work days and work weeks
- Ability to lift and move product weighing up to 30 pounds
- Interested candidates may send a cover letter and resume for consideration to hr@winstonflowers.com.
- 2 - Interior Plant Services Supervisor – Full-Time; Boston, MA
- Maintain and service interior plant accounts to the highest standards
- Periodically check accounts and rate them using the required forms; make product and accessory suggestions and follow up with improvements
- Check and update client information and inventory, create new client folders and maintain all existing electronic and paper files
- Quality control for vehicles and vehicle supply check-lists; order and maintain stock of supplies and tools.
- Check field associates’ daily paperwork and address any concerns or inconsistencies
- Shop for plants for interior accounts from Winston Flowers and Garden, Flower Market and special orders with Garden Design Manager as appropriate
- Work cooperatively with the Garden Design Manager to troubleshoot accounts and resolve client inquiries
- Play a role in creating and implementing ongoing training for interior plant services staff
- Work closely with Garden Design Field Managers to design and install new accounts
- Create an interior plant services photo library and help to create care sheet templates
- Be the training buddy for all new hires, which includes training and ongoing mentoring of Field Associates
- Assign new accounts to most appropriate Field Associate based on client needs and associate skills sets
- Work on selected seasonal exterior planting jobs as business needs dictate.
- Degree in Horticulture, Tropical Plant Biology or related field; or equivalent work experience required
- Ability to establish new client relationships and build and maintain existing relationships
- Candidate must have experience in sales and installation of indoor plant materials
- Knowledge of annuals, perennials, plant materials, design and horticulture necessary
- Ability to work effectively in a fast-paced environment
- Strong interpersonal and teamwork skills
- Ability to prioritize and manage time effectively with high level of enthusiasm and self-motivation
- Flexible work schedule required including weekend and holiday availability
- Ability to lift and move product weighing up to 30 pounds
- Peak business periods will require extended work days and work weeks
- Interested candidates may submit a cover letter and resume for consideration to hr@winstonflowers.com.
- 3 - Inside Sales Associate - Full-Time - Boston
- Utilize Customer Relationship Management process to create custom gift product presentations for clients during telephone sales calls; using a consultative approach to build rapport and present key selling points while focusing on the customer’s needs
- Effectively upholds the service standards of Winston Flowers by providing excellent service, assisting customers with product selection and troubleshooting client issues, while managing internal processes to ensure timely deliveries
- Work closely with our Account Executive sales team to provide a wide range of floral services for our wide range of clientele
- Responsible for follow-up inquiries to select clients to ensure 100% satisfaction.
- Identify future sales opportunities from day to day calls and maximize leads.
- Previous experience in sales and/or customer service is preferred
- Exemplary verbal communication and interpersonal skills
- Ability to efficiently and professionally meet client needs, while balancing the needs of the company
- Excellent grammar and spelling skills, combined with strong attention to detail
- Ability to work independently, listen attentively and respond effectively to concerns, combined with exceptional follow-through skills
- Enthusiasm the floral industry and a passion for great design
- Computer proficiency and ability to multi task between programs
- Full-time position; weekly schedule will be Tuesday – Saturday or Sunday – Thursday
- Flexible work schedule required, including weekend and holiday availability
- Peak business periods may require extended work days and work weeks
- Interested candidates may email a cover letter and resume to hr@winstonflowers.com for consideration.
- 4 - Retail Sales & Visual Associate – Full-Time, Concord
- Retail Sales Job Responsibilities
- Responsible for providing outstanding customer service and contributing to sales volume growth, and resolving customer questions and concerns in The Winston Way
- Assist clients with floral and accessory product selection and design floral and plant product based on skill and experience level
- Take an active role in maintaining and developing existing and new client relationships, including following up as applicable to ensure complete satisfaction
- Daily set up and break down of store including physical transportation of sidewalk and floral displays
- Visual Merchandising Job Responsibilities
- Ability to prioritize and balance sales and customer service responsibilities with store visual needs
- Create store and window displays according to merchandising standards under the guidance of the Creative Department
- Responsible for new product placement
- Take active role in setting up daily cut flower tables and responsible for final floral displays
- Communicate with the Store Manager and Creative Department regarding visual concerns, needs and successes
- Recognize and communicate product replenishment needs for the store with Inventory Department and Store Manager
- Responsible for accurate product pricing and store signage
- Attendance of creative department meetings and on scheduled visit days
- Regular schedule is preferable to manage weekend preparation and recovery
- Experience in high-end service and/or retail industries is required; previous experience in merchandising or interior design is strongly preferred
- Ability to prioritize and manage time effectively
- Strong interpersonal skills
- Proven ability to efficiently and professionally meet client needs
- Professional or personal experience in floriculture, horticulture, and/or floral design is helpful
- High level of enthusiasm and self-motivation, as well as excellent time management skills
- Flexible work schedule required including weekend and holiday availability
- Peak business periods will require extended work days and work weeks
- Ability to lift and move product weighing up to 30 pounds
- Interested candidates may send a cover letter and resume for consideration to hr@winstonflowers.com.
1 - Retail Sales Associate - Full-Time, Boston, Newton and Wellesley
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2 - Interior Plant Services Supervisor – Full-Time; Boston, MA
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3 - Inside Sales Associate - Full-Time - Boston
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4 - Retail Sales & Visual Associate – Full-Time, Concord
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