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Career Opportunities

Surrounded by creativity, our staff thrives in a dynamic culture that rewards fresh thinking and talent with unique opportunities for growth, competitive compensation and a generous benefits package. We welcome candidates from a wide range of backgrounds who share our passion for excellence and our appreciation for the beautiful things in life.

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Massachusetts

  • Client Service Associate – Full-Time; Boston
    Client Service Associate – Full-Time; Boston

    This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will assist clients with gift product selection, questions and specific product requests via telephone. We look for candidates with a high level of energy, who are self-motivated and who will thrive in a fast-paced career. This is a creative environment that provides support, resources, and rewards for excellence and achievement. 


    Job Responsibilities

    • Utilize Customer Relationship Management process to create custom gift product presentations for clients during telephone sales calls; using a consultative approach to build rapport and present key selling points while focusing on the customer’s needs 
    • Effectively upholds the service standards of Winston Flowers by providing excellent service, assisting customers with product selection and troubleshooting client issues, while managing internal processes to ensure timely deliveries 
    • Work closely with our Special Services team to provide a wide range of floral services for our wide range of clientele 
    • Responsible for follow-up inquiries to select clients to ensure 100% satisfaction
    • Identify future sales opportunities from day to day calls and maximize leads

    Candidate Attributes

    • Previous experience in hospitality and/or customer service is preferred
    • Exemplary verbal communication and interpersonal skills 
    • Ability to efficiently and professionally meet client needs, while balancing the needs of the company 
    • Excellent grammar and spelling skills, combined with strong attention to detail 
    • Ability to work independently, listen attentively and respond effectively to concerns, combined with exceptional follow-through skills 
    • Enthusiasm the floral industry and a passion for great design 
    • Computer proficiency and ability to multi task between programs

    Other

    • Full-time position; flexible schedule required, including weekend availability – Saturday and/or Sunday dependent on business needs
    • Peak business periods will require extended work days and work weeks


    Winston Flowers’ benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account and a generous employee discount.


    Interested candidates may subit a cover letter and resume for consideration to hr@winstonflowers.com.

     

  • Delivery Service Associate – Full-Time; Boston
    Delivery Service Associate – Full-Time; Boston

    This position reports the Delivery Service Manager and Assistant Manager

     

    Job Responsibilities:

    • Responsible to efficiently and effectively meet clients needs through delivery of Winston Flowers products; including but not limited to small arrangements, party and event set-ups, plant material and large vases and containers
    • Maintain Winston Flowers standards with product quality, accuracy, professional presentation and service at all times
    • Ability to quickly troubleshoot issues and support all customer questions as needed, using judgment, knowledge and internal company resources to resolve
    • Assist in corporate and residential installations and maintenance programs
    • Responsible for time management and meeting all delivery priority time requirements

     

    Candidate Profile:

    • Must have a valid drivers license with clean driving record free of violations
    • Good knowledge of the Greater Boston area is helpful; ability to read a map and/or operate GPS unit is required
    • Previous experience in luxury service or hospitality industry preferred
    • Strong interpersonal skills and a high level of enthusiasm and self-motivation
    • Self-directed, with strong prioritizing and multi-tasking skills
    • Ability to work independently and as part of a team
    • Ability to lift up to 75 lbs.

     

    Other:

    • Flexible work schedule required;  weekend availability is a must, including Sunday
      • Peak business periods will require extended work days and work weeks

     

    Winston Flowers’ benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account, free on-site parking and a generous employee discount.

     

    Interested candidates may send a cover letter and resume for consideration to hr@winstonflowers.com


  • Floral Designer – Full-Time; Wellesley and Boston
    Floral Designer – Full-Time; Wellesley and Boston

    Job Responsibilities

    • Consistently create floral designs incorporating effective and innovative use of colors, floral materials, vessels and accent materials, while meeting established criteria for Winston Flowers design styles and cost of goods
    • Day to day responsibilities will be dependent on business needs including, but not limited to event design and installation, as well as participating in corporate, residential, gift and custom design and installation
    • Develop a working understanding of the basic Winston Styles of design and accurately create gift line designs based on established standards 
    • Apply proper flower handling fundamental techniques 
    • Meet and consistently maintain required standards of production
    • Successfully interpret clients’ wishes on custom design orders
    • Possible client contact and sales responsibility 

    Candidate Profile

    • 3+ years of custom floral design experience in a high-end, high volume floral shop or design studio is desired but not required; equivalent studio/visual arts or merchandising background and/or education may be considered
    • Ability to work effectively as a member of a team-oriented environment
    • Proven ability to efficiently and professionally meet client needs 
    • Strong interpersonal skills, with a high level of enthusiasm and self-motivation
    • Ability to prioritize and manage time effectively

    Other

    • Flexible work schedule required, including weekend availability
    • Peak business periods will require extended work days and work weeks 
    • Ability to lift up to 30 pounds


    Winston Flowers’ benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account and a generous employee discount.


    Interested candidates may submit a cover letter and resume for consideration to hr@winstonflowers.com.


  • Retail Sales Associate – Full-Time; Concord, Wellesley and Newton
    Retail Sales Associate – Full-Time; Concord, Wellesley and Newton

    We have an immediate opportunity to join an established retailer with a 70 year history as Boston’s premier purveyor of the fine art of floristry and custom accessories, and our newest addition, Greenwich, CT in Spring 2012. We are seeking a sales professional with previous experience in luxury retail or hospitality with an innate sense and passion for interior and floral design. We provide unique opportunities for enthusiastic and creative individuals to work a boutique setting with world class product, providing exceptional service to our clientele. Experience in the floral or horticultural industry is a plus -- confidence, an outgoing personality and a passion for design and providing an exemplary customer experience are essential!


    Job Responsibilities
    • Provide outstanding customer service and contribute to sales volume growth; resolve customer questions and concerns in The Winston Way
    • Assist clients with floral and accessory product selection and design floral and plant product based on skill and experience level 
    • Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
    • Daily set up and break down of store including physical transportation of sidewalk and floral displays
    • Responsible for accurate product pricing and loss prevention
    • Contribute to the consistent maintenance and refreshment of product merchandising
    Candidate Attributes
    • Previous experience in luxury hospitality, design and/or retail industries is required
    • Professional or personal experience in floriculture, horticulture, and/or design is preferred
    • Proven ability to efficiently and professionally meet client needs 
    • Strong interpersonal skills
    • High level of enthusiasm and self-motivation
    • Ability to prioritize and manage time effectively
    Other
    • Flexible work schedule required including weekend and holiday availability
    • Peak business periods may require extended work days and work weeks 
    • Ability to lift and move product weighing up to 30 pounds


    Winston Flowers’ benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account and a generous employee discount.


    Interested candidates may subit a cover letter and resume for consideration to hr@winstonflowers.com.

     

Connecticut

  • Custom Floral Designer; Full-Time, Greenwich
    Custom Floral Designer; Full-Time, Greenwich

    Winston Flowers is a third-generation family owned florist and specialty retailer headquartered in Boston, MA. In business for 70 years, we have six retail locations and a 60,000 square-foot design studio in the greater Boston area, and our newest Greenwich, CT location. We are committed to providing the highest-quality and freshest products; importing flowers and plants directly from Holland, France, Italy, Australia, Ecuador, and California, in addition to our strong relationships with local New England growers. With design expertise and impressive, fresh style, we have a prominent client list and designs are featured in hotels, businesses and high profile events.


    Job Responsibilities

    • Effectively upholds the service standards of Winston Flowers, driving sales by using a consultative approach to create customized product presentations to residential, corporate, retail, wedding and special events clients 
    • Conceptualize and execute design projects; designs incorporating effective and innovative use of colors, floral materials, vessels and accent materials, while meeting established criteria for Winston Flowers aesthetic and cost of goods
    • Working cooperatively with the Store Manager and sales team to build new client relationships and developing prospects through networking, building and maintaining relationships with residential clients, interior designers, event and party planners, catering managers, venues, etc. 
    • Perform on-site visits and client consultations to conceptualize custom floral design ideas for commercial and residential properties as needed
    • In cooperation with the sales team, maintain timely correspondence and compose clear and concise client proposals, to ensure seamless service to client during every stage of the process, including follow-up communication to clients to confirm complete satisfaction
    • Working closely with the Winston Flowers Visual team, collaborate on day-to-day merchandising and visual displays for Greenwich retail space, including consistently displaying specialty design throughout the space 
    • Coordinate efforts of the design and delivery team to uphold Winston Flowers design and service standards at installations and event setups 
    • In partnership with the Store Manager, sales and design teams, participate in networking and community building events such as in store or on-site floral demonstrations
    • As needed, prepare hard goods and floral product needs and submit to Buyers and Inventory in a timely manner to manage product needs within company standards of cost of goods

    Candidate Attributes

    • Significant hands-on floral design experience in a luxury high-volume studio or retail floral environment is required
    • Previous successes in driving business and building teams, with a proven ability to efficiently and professionally meet and exceed client needs
    • Demonstrated ability to achieve established goals and deliver on high expectations, with exceptional follow-through and time management skills
    • Ability to manage multiple projects with varying priorities simultaneously and resolve issues independently in a fast-paced environment
    • Strong interpersonal skills, with a high level of enthusiasm and self-motivation
    • Proficiency in Microsoft Office applications is required

    Other

    • Flexible work schedule required including weekend and holiday availability
    • Peak business periods may require extended work days and work weeks 
    • Ability to lift and move product weighing up to 30 pounds
     

    Interested candidates may submit a cover letter and resume for consideration to hr@winstonflowers.com.

     

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