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Career Opportunities

Surrounded by creativity, our staff thrives in a dynamic culture that rewards fresh thinking and talent with unique opportunities for growth, competitive compensation and a generous benefits package. We welcome candidates from a wide range of backgrounds who share our passion for excellence and our appreciation for the beautiful things in life.

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Massachusetts

  • Nursery Supervisor – Full-Time; Winston Flowers & Garden, Newton
    Nursery Supervisor – Full-Time; Winston Flowers & Garden, Newton

    Job Responsibilities

    • Provide and uphold client experience standards of Winston Flowers by establishing a strong presence in the nursery and leading a diverse retail team to maximize sales through sales leadership, training, coaching, and personal example
    • In partnership with the management team, ensure outstanding customer service, sales performance and strong visual merchandising presentations standards are met on a daily basis by the nursery sales team 
    • Drive personal and team sales by fostering existing client relationships and building new relationships
    • Oversee nursery staff and maintenance team in receiving and pricing of new plant shipments and coordinate the transfer of plant products from the Nursery to other Winston Flowers retail locations and Garden Design
    • Partner with General Manager to ensure proper business operations systems, procedures and best practices are in place and consistently upheld by self and staff
    • Works closely with the plant buyer to bring in appropriate levels of outdoor product seasonally, and partners with the visual merchandiser to bring in appropriate levels of interior plant product to inspire clients and maintain optimal cost of goods through selection, sales and care of product
    • Create container garden designs incorporating effective and innovative use of colors, plant materials, vessels and accent materials, while meeting established criteria for Winston Flowers design styles and cost of goods
    • Ability to transition to Manager on Duty including opening and closing of the shop, in the absence of General Manager 
    • During winter months, focus of role may shift to more interior plant sales including interior selling floor and glass house


    Sales Responsibilities

    • Assist clients with plant and accessory product selection, drawing upon strong horticultural knowledge to recommend the most appropriate product based on space, conditions and desired aesthetic impact
    • Responsible for developing clientele portfolios; maintaining and developing existing and new client relationships


    Candidate Attributes

    • Previous experience in luxury, hospitality, design and/or retail industries is required
    • Professional experience in floriculture and/or horticulture, with a strong knowledge of annuals, perennials, tropicals and garden design is required
    • A passion for exceeding a client’s expectations and developing client relationships
    • Demonstrated experience driving business and building teams
    • Strong interpersonal and leadership skills; detail oriented with excellent follow-through 
    • High level of enthusiasm and self-motivation
    • Ability to prioritize and manage time effectively, combined with a sense of urgency


    Other

    • Flexible work schedule, including weekend availability; during peak nursery seasons, every weekend will be required
    • Ability to lift and move product weighing up to 30 pounds
    • Peak business periods will require extended work days and work weeks 


    Winston Flowers’ benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account and a generous employee discount.


    Interested candidates may submit a cover letter and resume for consideration to hr@winstonflowers.com.


  • Client Service Associate – Full-Time; Boston
    Client Service Associate – Full-Time; Boston

    This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will assist clients with gift product selection, questions and specific product requests via telephone. We look for candidates with a high level of energy, who are self-motivated and who will thrive in a fast-paced career. This is a creative environment that provides support, resources, and rewards for excellence and achievement. 

    Job Responsibilities

    • Utilize Customer Relationship Management process to create custom gift product presentations for clients during telephone sales calls; using a consultative approach to build rapport and present key selling points while focusing on the customer’s needs 
    • Effectively upholds the service standards of Winston Flowers by providing excellent service, assisting customers with product selection and troubleshooting client issues, while managing internal processes to ensure timely deliveries 
    • Work closely with our Special Services team to provide a wide range of floral services for our wide range of clientele 
    • Responsible for follow-up inquiries to select clients to ensure 100% satisfaction
    • Identify future sales opportunities from day to day calls and maximize leads

    Candidate Attributes

    • Previous experience in hospitality and/or customer service is preferred
    • Exemplary verbal communication and interpersonal skills 
    • Ability to efficiently and professionally meet client needs, while balancing the needs of the company 
    • Excellent grammar and spelling skills, combined with strong attention to detail 
    • Ability to work independently, listen attentively and respond effectively to concerns, combined with exceptional follow-through skills 
    • Enthusiasm the floral industry and a passion for great design 
    • Computer proficiency and ability to multi task between programs

    Other

    • Full-time position; core schedule will be Monday through Thursday 10:00am -7:00pm or 9:00am – 6:00pm (dependent on business needs) and 9:00am – 5:00pm Sunday. Peak business periods will require extended work days and work weeks.



  • Floral Designer – Full-Time; Newbury Street and Wellesley
    Floral Designer – Full-Time; Newbury Street and Wellesley

    For three generations, Winston Flowers has been the premier boutique florist and garden retailer in the Boston area. Our company consists of five floral boutique shops, a two-acre garden center and a 60,000 square foot, state-of-the-art design center in the heart of Boston, MA, in addition to our newest Greenwich, CT location. From the beginning and still today, our mission has been to beautify and enliven both the indoor and outdoor environments where we live, work, and relax. 


    We have an immediate opportunity for experienced floral designers with a background in high-end retail or studio setting in our historic Newbury Street shop, as well as our Wellesley location. This position reports to the Store Manager.


    Job Responsibilities

    • Consistently create floral designs incorporating effective and innovative use of colors, floral materials, vessels and accent materials, while meeting established criteria for Winston Flowers design styles and cost of goods
    • Develop a working understanding of the basic Winston Styles of design and accurately create custom and gift line designs based on established standards 
    • Apply proper flower fundamental handling techniques 
    • Meet and consistently maintain required standards of production
    • Successfully interpret clients' wishes on custom design orders and following up as applicable to ensure complete satisfaction
    • Responsible for providing outstanding customer service and contributing to sales volume growth, and resolving customer questions and concerns in The Winston Way
    • Perform on-site visits and client consultations to conceptualize custom floral design ideas for commercial and residential properties as needed
    • Daily set up and break down of store including physical transportation of outdoor and floral displays
    • Contribute to the consistent maintenance and refreshment of product merchandising


    Candidate Profile

    • 3+ years hands-on custom floral design experience in a luxury high volume floral shop or design studio is required 
    • Ability to work effectively as a member of a team-oriented environment
    • Proven ability to efficiently and professionally meet client needs 
    • Strong interpersonal skills, with a high level of enthusiasm and self-motivation
    • Ability to prioritize and manage time effectively


    Other

    • Full-time position; flexible schedule required, including Saturday and Sunday availability 
    • Peak business periods will require extended work days and work weeks 
    • Ability to lift up to 30 pounds


    Winston Flowers' benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account and a generous employee discount.


    Interested candidates may submit a cover letter, resume and photos or portfolio if available for consideration or visit either our 131 Newbury Street, Boston or 31 Central Street, Wellesley retail shop to complete an application.


  • Sales Associate – Full-Time; Newton
    Sales Associate – Full-Time; Newton

    We have an immediate opportunity to join an established retailer with a nearly 70 year history as Boston’s premier purveyor of the fine art of floristry and custom accessories, and have just opened our newest Greenwich, CT location in Spring 2012. We are seeking a sales professional with previous experience in luxury retail or hospitality with an innate sense and passion for interior and floral design. We provide unique opportunities for enthusiastic and creative individuals to work a boutique setting with world class product, providing exceptional service to our clientele. Experience in the floral or horticultural industry is a plus -- confidence, an outgoing personality and a passion for design and providing an exemplary customer experience are essential!

    Job Responsibilities
    • Provide outstanding customer service and contribute to sales volume growth; resolve customer questions and concerns in The Winston Way
    • Assist clients with floral and accessory product selection and design floral and plant product based on skill and experience level 
    • Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
    • Daily set up and break down of store including physical transportation of sidewalk and floral displays
    • Responsible for accurate product pricing and loss prevention
    • Contribute to the consistent maintenance and refreshment of product merchandising
    Candidate Attributes
    • Previous experience in luxury hospitality, design and/or retail industries is required
    • Professional or personal experience in floriculture, horticulture, and/or design is preferred
    • Proven ability to efficiently and professionally meet client needs 
    • Strong interpersonal skills
    • High level of enthusiasm and self-motivation
    • Ability to prioritize and manage time effectively
    Other
    • Flexible work schedule required including weekend and holiday availability
    • Peak business periods may require extended work days and work weeks 
    • Ability to lift and move product weighing up to 30 pounds


    Winston Flowers’ benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account, free on-site parking and a generous employee discount.


    Interested candidates may send a cover letter and resume to hr@winstonflowers.com for consideration.

     

Connecticut

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